PCI offers clients technical helpdesk services for any aspect of an IT operation. Our services leverage our strong domain knowledge and extensive in-house IT expertise to provide internal help desk operations with high quality and minimum overheads.

Our offshore facilities host development labs and test environments that are equipped with the latest computing platforms, tools and technologies, simulating production environments that enable us to diagnose and resolve calls faster.

Some of the services that our IT Helpdesks support are:

• Desktop support
  
  
• Operating system
  
  
• Back office product
  
  
• Application support